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    Help Pages: Create An Order

    Create An Order thumbnail image

    This page/form is the main structure for any order and will also be seen when editing an order. We will go over each section starting with the top.

    Order Details Section

    When setting up an order the first dropdown for Order Type should be set to normal. If you are creating an order to transfer items to another internal section, bin or warehouse then you would select CrossDock. Next you will need to select a company from the dropdown which will change the available products. Order status dropdown will populate with available statuses based on the current status of the order. Possible statuses are:

    Warehouse approval – Waiting for warehouse to check inventory and approve order

    Ready to pull- Warehouse approved order that is ready to pull inventory for order

    Accounting Approval- If company is on Credit Hold, accounting will need to approve order before fulfilling

    QC Approval- Inventory has been pulled for the order prepared to be shipped. Final checks are made before shipment to ensure that all products and order details are correct.

    Ready to ship- Order is ready to ship

    Shipped – Order has been shipped

    Shipped Dispute- There is an issue with the customer receiving shipment with this order. I.e. Pallets became unwrapped or damaged.

    A graphical representation of the status workflow can be seen below:


    Order Status Workflow

    Products Section

    The product dropdown (in the products section on the orders page) is populated with the products within a selected company. Select a product to add to the order and input the quantity in the following input box. When completed you can add the product to the order by clicking the Add Product button located at the furthest right section of the row.

    Adding products to order

    Once added, seen above, the products will show up in a list within the products section of the page. You can click the Edit button for any added product to then change the quantity. This action will take place in a pop-up window seen below.

    Edit order item pop-up

    In order to add inventory to a product or to remove a product from the list, click the product title or title bar. This will expand the product and allow you to view and add inventory from available pallets. Image below.

    Adding Inventory to Order

    Input the desired product inventory quantity from available pallets and click the Add To Order button on that products row. The inventory will be added to the order and reflected in the title bar information. If the order is not filled, the title bar will act like a status indicator and turn yellow.

    Yellow order status

    In the image above you can see how a quantity of 5 was added from pallet 789xxx. This updated the Filled info to 5 and the title bar turned yellow to indicate that the order has not been filled. I added 5 more quantity from pallet 123xxx which filled the order and turned the title bar green. Seen below.

    Green Order Status

    Additional Information and Shipping

    Once the order has been filled it will need to be approved by Accounting and or QC in order to be shipped. Files can be added to the order at anytime during the process. This can be accomplished in the files section near the bottom of the page. After approval you can ship the order. For more information on Orders To Ship click here.

    Before or after the order has been shipped you can edit the shipping details under the Additional Information section.

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